Your AIWO warranty starts on the day of purchase and runs for 2 years. If your AIWO product is defective during the warranty period, we will replace it free of charge.
The warranty does not cover cosmetic damage such as scratches, or damage caused by:
- Normal wear and tear
- Accident, misuse, dirt or water
- The product being tampered with
- Improper use
- Repairs carried out by agents not authorized by AIWO
- Failure to take proper care of the product, including recharging
- The product being altered or used for commercial purposes
*The Service Center will send you a like-for-like technical replacement, or if this is not possible a device of a higher specification.